Built scalable organizational systems and leadership structure for a fast-growth multi-state fitness franchise (24 locations). Shifted culture from reactive to aligned execution.

• Organizational Transformation: Drove leadership alignment; eliminated silos; established proactive, accountability-based culture via executive leadership coaching. 

• Process Optimization: Built talent pipelines and redesigned hiring workflow, resulting in reduction in time-to-hire from 30 days to 1–2 weeks.

• Compliance & Risk: Audited policies and management practices; identified 15+ compliance gaps, resulted in reworking standardized documentation, SOPs, policies, and reporting.

• Cross-Functional Execution: Partnered with Ops, Finance & Training to ensure process alignment, data integrity, and scalable and sustainable execution of initiatives.

• Organizational Transformation: Championed cross-functional partnerships between HR, Ops, and Finance to drive hiring accountability and business alignment. 

• Process Optimization/Cost Savings: Insourced recruiting ($300K+ savings) and optimized recruitment marketing strategy (~$100K savings), improving candidate quality and manager satisfaction.

• Change Leadership: Realigned recruiting and onboarding functions with operational goals via project mapping, timeline, and communication strategies.

Directed talent strategy across four subsidiary companies (Warehouse, Distribution, & Logistics).

• Systems Integration: Led the implementation of a new ATS fully integrated with the HRIS.

• Process Optimization: Redesigned hiring process resulting in increased hiring speed by 80% through streamlined sourcing, screening, and interviewing processes.

• Diversity, Equity & Inclusion: Created bilingual and inclusive hiring strategies to expand talent reach and improve DEI outcomes.

• Global Recruitment: Managed H-2B visa and seasonal staffing programs with full compliance and logistical oversight.

Recruited for national restructuring project of the company’s Talent Acquisition function, transitioning from decentralized property-based teams to a corporate shared-services model. 

• Project Leadership: Key leader in a cross-functional project team to design and launch the shared-services model, ensuring timely and successful implementation.

• Change Management: Partnered with property leadership to communicate objectives, manage risk, and build adoption strategies that minimized disruption and resistance.

• Training & Enablement: Trained 500+ property leaders and recruiters on new systems and tools, ensuring seamless execution and understanding of the model.

• Post-Acquisition Integration: Led the onboarding and standardization of additional properties after acquisition, scaling the model to 39 properties nationwide.

Identified a critical workforce need and proactively designed and proposed a new HR Manager, Recruitment. Secured approval from property and corporate leadership. Led talent strategy and workforce planning in a high-volume hospitality environment. 

• Employee Relations & Culture: Delivered strategic coaching on recruitment practices and workforce planning to department heads.

• Equity & Employee support: Chaired termination review panels, ensuring transparency and procedural fairness; Served on the employee assistance board, administering hardship grants to support employees in need.

• Talent & Workforce Planning: Improved employee retention by 6% and engagement by 5% through improved leadership communication and consistency.